Web Redesign User Survey

Introduction

The current Sutton Tools website is under review and we are planning significant improvements to make your experience with our site more enjoyable. We would love to get your feedback on the current site, and to hear your thoughts on improvements that you’d like to see. If you could take a few moments to answer just 8 multiple choice questions about the current site, and add any additional comments.

Thank you for participating.

Q1. How often do you visit the Sutton Tools web site?

This is my first time Every week or so Every month or so Once a year

Q2. What is the typical purpose of your visit to the Sutton Tools web site?

To find product information To compare products To buy products To find corporate information

Other:

Q3. Where you able to achieve the purpose of your visit today?

Yes No

If No, can you explain how the site prevented you achieving your purpose:

Q4. Overall how satisfied were you with your visit today?

Very unsatisfied Unsatisfied Somewhat satisfied Very satisfied Extremely satisfied

Q5. Overall, how does our website compare to similar websites you have visited?

Excellent Very Good Good Poor Very Poor I don’t know

Comments:

Q6. Thinking of an improved Sutton Tools website, what information, products or online features would you like or expect to see?

Q7. Are you one of the following:

Home handy-person, DIYer Skilled Tradesman Executive or Management in charge of major tool purchases/budget Distributor or Re-seller of Sutton Tools

Other:

Q8. Other comments: Please share any other thoughts on the current Sutton Tools web site, or suggestions for improvement.

Other comments:

SuttonTools

Web Redesign User Survey | Sutton Tools